Privacy Policy

Independent Status

Seller Auto Reply is an independent third-party product. It is not affiliated with, endorsed by, sponsored by, authorized by, or operated by any marketplace platform.

Information We Collect

When you use Seller Auto Reply, we collect and process the following information:

• Messages and conversation context processed through the service
• Names, profile or conversation identifiers, and other basic marketplace information needed for the service to function
• Listing information such as titles, descriptions, prices, availability, status, and relevant page links
• Account and extension information, including your Seller Auto Reply access key, settings, extension version, and enabled status
• Limited usage, reliability, and diagnostic events, such as feature interactions, errors, and extension performance

How We Use Your Information

We use your information solely for:

• Generating and sending user-configured replies
• Connecting the extension to your Seller Auto Reply account and applying your settings
• Providing customer support and diagnosing errors
• Securing, maintaining, and improving the service

Text Messages (SMS)

If you give us your mobile number and agree to receive text messages, we use it only to send you the messages you consented to: replies to your questions, quotes, availability and appointment updates, and occasional promotional offers.

No mobile information will be sold or shared with third parties or affiliates for promotional or marketing purposes. Mobile opt-in data and consent are never shared with anyone else. Text-message consent is not a condition of any purchase.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or HELP for help.

Data Protection

We use reasonable technical and organizational safeguards designed to protect your data, including encryption in transit. No method of electronic transmission or storage is completely secure.

Service Providers

We use service providers to host and operate Seller Auto Reply, store service data, generate AI-assisted replies, and provide analytics, security, and error diagnostics. These providers process data on our behalf only for those service purposes. We do not sell personal information or use it for advertising.

Data Retention

We retain information for as long as reasonably necessary to provide, secure, and support the service, comply with legal obligations, and resolve disputes. You may request deletion through our contact page.

Your Rights

You have the right to:

• Access your personal data
• Request deletion of your data
• Opt out of our service at any time
• Request a copy of your data

Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact page.